If the complex is charged it is crystallised with an optically active counterion, usually obtained from a substance of natural origin (therefore optically pure). Traditionally, cationic species crystallised with camphorsulfonic acid, anionic species with the alkaloid brucine, though many other chiral acids or bases can be used.
If, for example, we have D and L [Co(en)3]3+ , if crystallised with D-camphorsulfonic acid the two salts {D-[Co(en)3]3+ [D-camphorsulonate-]3} and {L-Co(en)3]3+ [D-camphorsulfonate-]3}are obtained, which are likely to differ in solubility, being different compounds and not mirror-images of each other. These can then be separated from each other.
Chromatographic methods will work for charged or neutral compounds, but only if the chromatography column is filled with a chiral substance, e.g. a polymer with optically active groups attached.
IR spectroscopy will not distinguish optical isomers, vibrational modes in both forms will be the same.