NaOH + C6H5COOH = C6H5COONa + H2O
The salt would be Sodium Benzoate. This salt is hydophilic and it's solubility in water is 556 g/l in water at 20°C so therefore it is hygroscopic.
I forgot to mention that I recrystallised the Neutral Fraction only. This would have involved placing it on a water bath and evaporating it off until there was a sediment left on the bottom of the flask, it was then treated with a minimum amount of chloroform/light pertoleum, boiled, placed in an ice bath, filtered and air dried. This being the case, would alkaline hydrolysis then have occurred?