I have a question about high resolution MS, using CI in particular. I have submitted a large number of compounds to our MS facility, and a few of them came back with problems. I was told that they couldn't get the mass because their molecular weights happen to overlap with the MW of the reference compound they use. They said I need to send them out for elemental analysis instead.
My question is: couldn't they have simply used a different reference compound? I don't know too much about technical side of CI.