Its a little hard to follow your application. Let's try, however:
We are in discussion with a customer and they do not want to use a Di or RO system for the water treatment.
No distillation or reverse osmosis. OK. Then ion exchange columns only, correct? They are quote common in industry.
My question , since I am not a Chemical Engineer, which one would remove the mineral
Both. I mean, all three, but you don't want the first two. Or, what?
to prevent precipitation of the hard water
How hard and what kind. I mean to say, how much minerals are dissolved, and which ions in particular. As an example,
Temporary hardness is caused by dissolved calcium hydrogen carbonate (which is removed by boiling). Permanent hardness is caused by dissolved calcium sulfate (which is not removed by boiling).
ref:
http://www.bbc.co.uk/schools/gcsebitesize/science/triple_ocr_gateway/chemistry_out_there/hardness_of_water/revision/1/ Depending on your particular situation, answers and results will vary.
mixture with water?
Annnd this bit makes no sense. Precipitation of hard water with more water? That's also hard, or maybe it isn't? That shouldn't happen at all.